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SLA Slide Show
Service Level Agreements
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This is a slide presentation that describes the considerations when
designing and creating Service Level Agreements (SLA's) in large Data
Center Environments.
A Service Level Agreement is a document between a business function
owner and a service provide which describes the roles, responsibilities,
support, and maintenance schedules associated with a supported business
function.
For assistance with designing, writing, implementing, and supporting
your Service Level Agreements (SLA), please contact
Mt Xia.
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